In iGaming, making players stick around is the name of the game. But not all player engagement tactics are a win. Bonuses, VIP perks, reactivation emails … they’re baked into how platforms keep players around. When they’re done right, great. When they’re done wrong? They don’t just fail. They break trust. And that’s where alarm
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Why is it so hard to walk away from a shiny bling-bling slot, or a quick-fire sports bet, even when you know you probably should? It’s not just the game design or the odds. It’s the ecosystem around it: CRM systems, personalized offers, and loyalty hooks … all working together to pull players back in.These
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Success in iGaming used to mean one thing: growth at all costs. Straightforward. But the landscape has shifted. Regulators are cracking down, investors are asking harder questions, and players are becoming more selective about where they play—and who they trust. In this new environment, ethical iGaming practices aren’t a nice-to-have. They’re fast becoming the foundation
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Corporate sustainability reporting just got real. Like real, real.With the EU’s Corporate Sustainability Reporting Directive (CSRD) taking effect, iGaming operators active in regulated EU markets are facing a serious shift.This isn’t a checklist update. It’s a full-blown change in how businesses prove their ESG maturity to regulators, investors, and the public¹. Since January 1st, 2025,
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Let’s be honest—most ESG talk in iGaming used to feel like filler. Vague mission statements. Polished PDFs no one reads. A couple of self-exclusion tools buried somewhere in the footer. But in 2025, that just doesn’t cut it anymore – safer gambling and ESG aren’t nice-to-have. They’re becoming more and more the new golden standard
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800,000 players. Names, banking details, ID cards—leaked. An ESG failure in iGaming where you would think about a big backlash and huge fines…The reality: No apology. No fines. No accountability. In March 2025, a major player in the online gambling industry—Merkur, operating under Cashpoint Malta Ltd. with a German GGL license—was hit by a catastrophic
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Spoiler alert: ESG betting practices are more than just a woke thing. They aren’t a corporate checkbox … they are becoming a game-changer in the iGaming industry. Why? Because players care more about where their money goes. Regulators are tightening the rules. Investors? They’re getting picky about where they put their cash. The iGaming ecosystem,
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Flashy games, huge welcome bonuses and gigantic jackpots – a blue print formula for success in the iGaming industry, not too long ago. The tide has changed and the industry is at a turning point. Back in the wild west days of iGaming, sustainable gambling was an alien concept as most operators’ focus was purely
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Is iGaming really as fair as it claims to be? Do operators utilize ethical and fair business practices? They better do if they aim for sustainable, long-term success. Players are more informed than ever while regulations are tightening. iGaming platforms that fail to uphold transparency will inevitably lose players to platforms that make fair play
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Gambling social responsibility is a term that’s gaining traction in the iGaming industry. But what does it actually mean, and how is it differing from responsible gambling? Despite its growing relevance, the concept still feels vague or even undefined to some extent. But it shouldn’t be. For some, gambling social responsibility is just another compliance
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